Using transaction information, the service harvests data from the robo-caller. With the information captured, consumers then go through the app’s chatbot lawyer to sue the company.
In the US, successful claims can secure victims up to $US3000. Americans receive on average 18 spam calls each month. In the UK, some successful cases have been brought against nuisance callers in the small claims court.
Complaints to Britain’s Ofcom and the Information Commissioner’s Office have also yielded fines against nuisance callers, including a £400,000 fine for one company in 2017 that made more than 99 million fake calls.
The company claims mobile phone operators and smartphone makers such as Apple have failed to protect consumers from nuisance callers, leading people to become unwitting victims of financial fraud – or simply dealing with hundreds of robotic sales pitches.
Browder’s company, DoNotPay, previously created a robotic lawyer service to automatically contest parking fines or automatically stop payments for free trials.
The entrepreneur founded DoNotPay at just 18. He claims his anti-parking ticket app has already saved motorists $US25 million by challenging tickets.
Last year, Browder said: “We’re trying to make a universal assistant for all areas of consumer rights, for whenever someone’s being treated badly by companies or the government.”